Cookie Policy

This Cookie Policy explains how BONBON EQUESTRIAN (PTY) LTD (“we”, “us”, or “our”) uses cookies and similar technologies on our website bonbonequestrian.co.za and our online store (the “Site”). It should be read together with our Privacy Policy.

By using our Site, you consent to our use of cookies as described in this Policy, unless you disable cookies in your browser or via our cookie banner settings.

1. What are cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help the Site remember your actions and preferences over a period of time, so you don’t have to re-enter them whenever you come back or browse from one page to another.

We also use similar technologies such as pixels and tags that perform a similar function for analytics and advertising.

2. Why we use cookies

We use cookies and similar technologies to:

  • Ensure the Site and online store function correctly (for example, your cart and checkout).

  • Remember your preferences, such as language or region.

  • Understand how visitors use our Site so we can improve performance and user experience.

  • Show relevant products, offers, and adverts on our Site and on third-party platforms (where applicable).

3. Types of cookies we use

3.1 Strictly necessary cookies

These cookies are essential for the operation of our Site and Shopify store and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as:

  • Adding items to your cart.

  • Logging into your account.

  • Proceeding to checkout and completing a purchase.

Without these cookies, services you have requested (like shopping cart and secure checkout) cannot be provided.

3.2 Performance and analytics cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us understand:

  • Which pages are the most and least popular.

  • How visitors move around the Site.

  • How marketing campaigns and product launches perform.

Where enabled, we may use tools like Google Analytics or similar services for this purpose. Data collected is aggregated and does not directly identify you.

3.3 Functional cookies

These cookies enable the Site to provide enhanced functionality and personalisation, such as:

  • Remembering your saved preferences and account settings.

  • Showing recently viewed products.

  • Providing improved customer support features (for example, chat widgets).

If you do not allow these cookies, some services may not function properly.

3.4 Advertising and targeting cookies

These cookies may be set through our Site by our advertising partners to:

  • Build a profile of your interests.

  • Show you relevant adverts on other websites or social media platforms.

  • Measure the effectiveness of our advertising campaigns.

They do not store directly identifiable personal information but are based on uniquely identifying your browser or device.

Where applicable, we may use platforms such as Meta (Facebook/Instagram) Pixel or similar tools to support ad personalisation and measurement.

4. Cookies set by Shopify and third parties

Our store is hosted on Shopify, which sets its own cookies to make the ecommerce platform work, including:

  • Security and fraud-prevention cookies.

  • Cart and checkout cookies.

  • Session cookies to keep you logged in.

In addition, third-party apps and integrations (for example, analytics, email marketing, chat, or review apps) may set their own cookies when you interact with them on our Site.

For more information about how Shopify uses cookies, please refer to Shopify’s own Cookie Policy on shopify.com.

5. Legal basis and POPIA

We process personal information collected through cookies in line with South Africa’s Protection of Personal Information Act, 2013 (POPIA) and other applicable privacy laws.

  • For strictly necessary cookies, our legal basis is our legitimate interest in operating our Site and providing our products and services.

  • For analytics, functional, and advertising cookies, our legal basis is your consent, which you can manage or withdraw at any time using the options described below.

6. Managing your cookie preferences

You can control cookies in several ways:

  • Cookie banner or preference centre: When you first visit our Site, you may see a cookie banner asking you to accept or manage non-essential cookies. You can adjust your preferences at any time by revisiting this banner or settings link (where available).

  • Browser settings: Most web browsers allow you to refuse, accept, or delete cookies. The method varies by browser, so please refer to your browser’s help menu for instructions.

  • Third-party opt-outs: Some third parties provide opt-out mechanisms for their cookies and tracking tools (for example, Google Analytics opt-out tools or ad preference settings on social platforms).

If you disable or reject certain cookies, some parts of our Site may not function properly, and you might not be able to use all features.

7. How long cookies are stored

Cookies may be stored for different periods:

  • Session cookies: These are temporary and are deleted once you close your browser.

  • Persistent cookies: These stay on your device for a set period or until you delete them manually.

The specific duration depends on the cookie’s purpose and is determined by us or the third party that sets the cookie.

8. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, our technology, or how we operate our business. Any updates will be posted on this page with a revised “Last updated” date.

Last updated: 11 February 2026

9. Contact us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

BONBON EQUESTRIAN (PTY) LTD
ATTN: Privacy / Data Protection
EMAIL: INFO@BONBONEQUESTRIAN.CO.ZA